Privacy Policy

1. Introduction

This Privacy Policy explains how Flonnity collects, uses, and protects personal data. By accessing our services, you agree to this policy. We are committed to complying with GDPR, CCPA, and other applicable data privacy regulations.

2. Data Collection

We collect data necessary to create your account, including your name, email, and business details (such as business name, email, and description). We may also collect additional information, like business documents, to tailor content generation. Payment data is handled directly by Stripe.

3. Purposes for Processing

Your data is used to:

  • Facilitate account creation, management, and content generation.
  • Process payments securely.
  • Improve the content generated by AI.

If we integrate analytics, it will be used solely to optimize the service experience.

4. Cookies and Tracking Technologies

Flonnity only uses essential cookies to enhance user experience. If you wish to disable cookies, refer to your browser’s settings.

5. Third-Party Processors

We work with third-party processors, including:

  • Stripe for payments.
  • Render for hosting
  • Supabase for authentication, and data management.
  • Inngest for background processing.
  • OpenAi to generate content

Each third party ensures compliance with relevant data protection standards.

6. International Data Transfers

Data may be transferred internationally, including to the United States. We implement standard contractual clauses or other legal mechanisms to safeguard data transfers.

7. Data Security

Flonnity prioritizes data security, utilizing encryption for sensitive data (such as API keys) and relying on trusted providers like Supabase and Stripe, which have robust security measures in place.

8. Retention Period

We retain user data for as long as needed to provide services. Business data will be deleted upon account or business deletion, or upon user request.

9. Right to Access, Correct, and Delete

Users have the right to access, correct, and delete their data. This can be done through the settings and business page regarding personal and business data, and through the billing page for anything related to billing.
Users can also make a request by contacting our support team via our contact page.

10. AI Transparency

Our AI processes business information provided by the user solely to generate personalized content. AI does not make legally binding or serious decisions, and human review is recommended to ensure content suitability.

11. Sources of Data and AI Model Logic

Flonnity uses data provided directly by users, and any AI-generated content is based on the information you input. The AI logic aims to provide ready to approve content, but review is always important to ensure it complies with the business values and needs.

12. Cookies Policy

Our Cookie Policy describes our use of cookies and tracking technologies. Users can manage cookie settings or opt out of tracking through their browser.

13. Contact Us

If you have questions or need to exercise your rights, please contact us at support@flonnity.com

Last Updated: May 4th, 2025